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Does this indicate E8a is defective because it shows failed status?

Latest Updated:10/19/2009

Question:

The results of an initial E8a self-check (self diagnosis program) showed FAIL (STATUS: 0007). But when I ran the self-check again, the result was PASS. Does this indicate this E8a is defective?

Answer:

It is necessary to perform the E8a self-check in the same conditions as those immediately after E8a startup

The conditions after using HEW or FDT, and while E8a is still connected to the computer, will differ from those when E8a has just been turned on, which is why the self-check results may show FAIL (STATUS: 0007) in certain insistences. Please execute the self-check according to the following procedure:

  1. Remove the E8a USB cable.
  2. Connect the E8a User I/F cable to E8a.
  3. Connect the USB cable to E8a.
  4. Start up E8aSCP and execute the self-check.
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